ePAD Support - GENERAL

ePAD Support articles for issues common to all users

How to Raise a Support Ticket
The ePAD Team support students required to use the ePAD from the schools of Allied Health, Medicine, and Nursing and Midwifery Support tickets are the b...
Fri, 15 Mar, 2024 at 1:13 PM
What is the ePAD?
The ePAD is an online platform that enables students, together with their practice staff, to complete forms associated with practice assessment. The lin...
Tue, 2 Aug, 2022 at 11:33 AM
Logging On - Account Activation & Verification
Student and ARU Staff accounts Student and Tutor accounts are created by the HeMS ePAD team. If you do not have an account, and think that you should, p...
Fri, 15 Mar, 2024 at 1:44 PM
I've Forgotten my Password
Students and ARU Staff Your password for the ePAD will always be the same as the one used to login to other ARU University systems so, in theory, you shoul...
Fri, 15 Mar, 2024 at 2:01 PM
I Can't Type on the ePAD Form
When you open up a form you get a preview of that form. You are not able to type on the preview. To be able to complete the form you need to click on the bl...
Mon, 16 Oct, 2023 at 12:58 PM
Accounts for Practice Assessors, Educators or Supervisors
In your first meeting with your Practice Assessor, Practice Educator or Practice Supervisor you must complete a Practice Assessor, Practice Educator, or Pra...
Fri, 15 Mar, 2024 at 2:11 PM