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ePAD ARU
ePAD Support
17
How to Raise a Support Ticket
I've Forgotten my Password
Practice Assessors and Practice Supervisors - ePAD Guidance
How do I get my Practice Assessor or Practice Supervisor Account
Student ePAD Overview and Completing Forms
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Myprogress General
FAQs
18
Do I need Wi-Fi / internet access to use MyEpad on my mobile device?
How do I create a Practice Assessor / Practice Supervisor account?
I cannot find the email with details of my Practice Assessors / Practice Supervisors.
The student has more than one practice supervisor, is that a problem?
Has the practice assessment changed?
View all 18
Myprogress Practice Assessor / Practice Supervisor Training
Training Resources
8
Accessing Myprogress
Accessing and completing student documents from the website
How practice assessment document is divided into Myprogress assessments
Security of documentation
Features of the online student account
View all 8
How to Request Training
1
How to Request Training
Myprogress Website
I can't access the website
3
I can't find the website
What To Do If the Website is Down
I cannot access Myprogress on the ward computers at the Royal Papworth Hospital
Assessment Problems
3
I Can't find an Assessment I Saved as a Draft
‘Nutrition and Fluid Management’ PDF link displays a blank page in the Adult Nursing - Module 4 - Formative Assessment
Assessments greyed out / faded
Other problems with the website
1
The website doesn't display properly
Myprogress App
Login Issues
0
Downloading and Updating the App
0
Guides & Troubleshooting for Within the Myprogress App
1
How to Synchronise the App
Predictive text/auto correct
0
Myprogress Issues with a specific document/assessment
Assessments/document are missing
4
I Can't Find an document on my Mobile Device
I Can't Find an document on the Website
Disappearing documents
Why can’t I view my previous completed documents from the Myprogress website on my mobile device?
I need an extension on a deadline
0
I put the wrong information into an assessment or I prematurely sent an assessment
1
I put the wrong information into a document or I prematurely sent a document
How can my Practice Assessors / Practice Supervisors see blank forms?
1
How can my Practice Assessors / Practice Supervisors see blank forms?
I cannot sent a completed form
0
document marked red and late
1
My document is marked red and late
Assessment marked as read and late
0
Assessment marked as read and late
0
Access to online training for mentors
1
I cannot access Practice Assessor/Practice Supervisor training for myprogress
Assessment sent to assessor to complete later no longer viewable from student account
1
Documents Lost: Emailed to observer to complete later - blue button.
Practice Assessor/Practice Supervisor Registraion
1
My Practice Assessor/Practice Supervisor is not in practice and I cannot complete the Practice Assessor/Practice Supervisor registration form
Submitted Assessments
1
How can I check my documents has been submitted?
Myprogress Academic / Assessment/document
Submission dates
1
Document late
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