Student and ARU Staff accounts


Student and Tutor accounts are created by the HeMS ePAD team. If you do not have an account, and think that you should, please raise a ticket with the ePAD helpdesk.


Your ePAD account uses the same username and password as your other university systems. This is known as Single Sign On (SSO) and this means that when you click on ARU Students and Staff you should automatically be logged in.



Practice Assessor, Practice Supervisor, and Practice Educator accounts


As a Practice Assessor, Supervisor, or Educator, in your first meeting with your student, they should log in to their ePAD account and ask you to complete a Practice Assessor (PA), Educator (PE), or Supervisor (PS) Allocation form so that you can enter your name and email address. This will automatically generate an email to you with your ePAD account username (which will be your email address) and an activation link. If you don't receive the email in your inbox check your junk mail folder. As part of the activation process you will setup a password. You only need one ePAD account. When you complete the form with subsequent students it links you to that student as their PA, PS, or PE so that you can monitor their progress and complete Practice Assessor, Supervisor, or Educator forms.


NOTE: when an allocation form is submitted it may take up to two hours for the sync to complete. This means that as a PA, PE, or PS you may not be able to view your student(s) ePAD until the sync is completed.


If, as a Practice Partner staff member, you didn't receive an email to verify your address and set up your account, and providing an Allocation form has been submitted, you can activate your account on the website.


Navigate to ARU HeMS ePAD Login


On the welcome page will be the text 'Activate your account':



On the next page enter your email address and click the Activate account button.



You will receive an email with a verification link, click that link to verify, then, when prompted, enter a new password in 'New Password' and repeat in 'Confirm New Password', then click 'Create':


The screen will refresh and you'll be taken to the sign in page:


Enter your 'Sign in name' which is your email address, then enter your 'Password' and click 'Sign in'

Practice Partner staff who already have a validated account, should login by clicking 'Other Users':



Then enter your work email, which should be the same as the one submitted by the student on the Allocation form, followed by your password.