How do I set up an account?
Users, for example students, will have had a user account set up by ARU and the same applies for all academic staff.
For users who are not employed by ARU, the account is automatically created when your student submits a new Allocation Form. Once submitted, you will receive an automatic email with a Username and Verification link. Click the link and this will activate your account.
Help! I didn’t receive the email!
If you don’t receive the email to verify your address and set up your account, you can activate your
account on the ePAD login page.
1) Navigate to the ePAD login page;
2) On that welcome page will be the text: “If you require account activation click here”;
3) Enter your email address and click “Send activation email”;
4) You will receive an email with a verification link, click that link to verify;
5) Enter your password in “New Password” and
repeat in “Confirm New Password”
6) Click “Create”
7) The screen will refresh and you’ll be taken to the sign in page
8) Enter your “Sign in name” – which is your email address;
9) Enter your password in the “Password” box;
10) Click “Sign in” and access the ePAD or MyProgress site.
Help! I've forgotten my password!
1) Navigate to the ePAD login page;
2) Click "Sign In"
2) Click “Forgot your password”;
3) Enter your email address;
4) Click “Send verification code”;
5) You will receive an email with a code, see example below:
6) Enter the code (circled above) into the "Verification code" box;
7) Click "Verify code"
8) Your email will be verified, click "Continue";
9) Enter your new password in the "New Password" box and repeat in "Confirm New Password" and click "Continue"
10) You'll then move to the ePAD page automatically