Login Issues

If you can't get past the login screen, check the guides in this folder for support.

The app automatically logs out
The mobile app automatically logs out due to authentication rule. This happens every 30 days. So, when this happen, you need to connect the device to a...
Fri, 7 Sep, 2018 at 11:27 AM
I Don't Know the Service ID
The service ID is an essential part of logging into your mobile app, it lets the app know which university you're attending so we can send you the ap...
Thu, 22 Sep, 2016 at 11:24 AM
I Don't Know My Username
If you have forgotten your password you can reset it yourself by clicking on "forgotten your password" on the myprogress computer login ...
Fri, 7 Sep, 2018 at 11:36 AM
I do not know my Password
Please note that your Myprogress password is different form your Anglia Ruskin password. Please keep your Myprogress password different from your Anglia R...
Fri, 7 Sep, 2018 at 11:50 AM