FAQs

Do I need Wi-Fi / internet access to use myprogress on the mobile device?
No, you do not need to be connected to the internet or Wi-Fi to complete the document whilst the student is in placement. The assessment is saved on the mo...
Wed, 21 Aug, 2019 at 11:53 AM
How do I create a Practice Assessor / Practice Supervisor account?
You need to complete the registration form either on the student's mobile device or on the student's web / computer based account.  Practice...
Wed, 21 Aug, 2019 at 11:52 AM
I cannot find the email with details of my Practice Assessors / Practice Supervisors.
Have you completed the mentor registration form on your student's tablet or web-based account? If not then you first need to complete this. You nee...
Wed, 21 Aug, 2019 at 11:48 AM
The student has more than one practice supervisor, is that a problem?
No - the registration documents can be regenerated which allows for more than one Practice Supervisor to be registered on the students account.
Wed, 21 Aug, 2019 at 11:47 AM
Has the practice assessment changed?
No - the practice assessment remains identical to the paper version. The Myprogress app contains a digitised version of the existing paper document, which ...
Thu, 6 Sep, 2018 at 2:44 PM
What happens to a document that has been completed on the app?
Completed documents are moved to the Completed section on the Myprogress app.  You can navigate to this section by tapping on the three horizontal bars on...
Wed, 21 Aug, 2019 at 11:45 AM
Can I complete the documents on a computer rather than a mobile device?
Yes - if you have access to a web-based computer account at work then you can complete the document via the student's account. You will need interne...
Wed, 21 Aug, 2019 at 11:44 AM
How do you prevent students from falsifying the completion of the documents?
When sending a document as complete, Practice Assessors / Practice Supervisors will be asked to enter their work email address and will receive an email no...
Wed, 21 Aug, 2019 at 11:42 AM
I have deleted a blank document using the red bin button on my mobile device - how do I retrieve it?
Log on to either the student  web-based computer account. You will be able to resend the assessment to the tablet. Once you have resent the assessment the ...
Wed, 21 Aug, 2019 at 11:38 AM
Where do I find the student's time sheet?
We are not using the timesheet function on myprogress. Time sheets are completed via the placements online platform.
Fri, 11 May, 2018 at 9:35 PM